The themes of technological innovation, entrepreneurship, and organizing

About the Contributors

Farley S. Nobre (PhD, MSc, BSc) is Professor at the School of Management of Federal University of Parana, Brazil. His research interests include organizations, knowledge management systems, innova­tion and sustainability. He received his PhD at The University of Birmingham (UK) with thesis On Cognitive Machines in Organizations, and he participated in the ARMMS project. He was Guest Re­searcher with the Institute of Organization Theory and the Artificial Intelligence Research Group of the Humboldt University of Berlin, and he participated in the Socionics project. With the multinational NEC he worked in the areas of software process improvement. He received the 1998 NEC Industrial Honor Prize for his contributions in the areas of innovation and quality. Dr. Nobre has authored international books, chapters and papers in journals and conferences worldwide. He is first author of “(Nobre, To­bias & Walker, 2009) Organizational and Technological Implications of Cognitive Machines: Designing Future Information Management Systems, IGI Global, USA.” He is member of SERVAS (a voluntary worldwide institution in support of peace and multi-cultural integration).

David S. Walker is Senior Teaching Fellow at the Business School of The University of Birming­ham UK, where he has taught since 1995. Previous to this he was Professor of Marketing, Head of the Marketing Department and Director of Business Research at Wolverhampton Business School. He com­menced his academic career at Aston Business School where he completed his doctorate in marketing as a Foundation for Management Education Research Fellow. He has throughout his professional life founded and managed several extensive companies in the industrial cleaning and chemical industries, besides current appointments as an external examiner at the Chartered Institute of Marketing, South­ampton Business School, Westminster Business School, Northampton Business School and Brighton Business School. He has published extensively in numerous business and management journals both individually and in co-authorship with Dr. Andrew Tobias and Dr. Farley Nobre.

Robert J. Harris is Associate Director of the Institute for Innovation and Enterprise at the University of Wolverhampton (UK). He has provided consultancy support to over 500 organisations since 1993, working with Banks, Business Link and Regional Development Associations. He currently manages all of the University of Wolverhampton Business School’s Knowledge Transfer Programmes. In 2007 he was presented the Lord Stafford Knowledge Transfer Champion Award in recognition of his work with small and large businesses both in the UK and overseas. He has managed a number of businesses over the last 20 years. Dr. Harris’s research has focused on knowledge transfer and in particular the development of capabilities and innovation within the SME sector. His specialist academic areas are International Business Development and Small Business Marketing and he regularly lectures in these areas in the UK, Europe and S. E.Asia. He is currently external examiner at University of Northampton.

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Nelson Guedes de Alcantara is an Associate Professor of DEMa - UFSCar and Executive Director of the Center for Materials Characterization and Development - CCDM. He was hired by the University in 1976 when he finished his course in Materials Engineering. In 1978 he completed his master’s degree in Mechanical Engineering from the University of Campinas in 1982 and obtained his PhD from the University of Cranfield, England. Since 1982, he established the laboratory for teaching and research in welding in DEMa, and since 1991 he worked in the laboratories and Materials Characterization of the CCDM. In 2008 he conducted his postdoctoral studies at Michigan State University in Management of Technological Innovation, and in 2009 he received the Executive Certificate in Strategy and Innova­tion from MIT / Sloan School of Management, both in the United States. He is currently Vice President of ABM - Brazilian Association of Metallurgy and Materials and Chief Editor of the Book Collection Metallurgy and Materials, ABM.

Thomas Andersson is Professor of International Economics and Industrial Organisation at Jonkoping International Business School since 2004. From 2004 to 2009 he served as President of Jonkoping Uni­versity. Andersson holds several other international board and advisory positions in Europe, Asia and the Middle East. Among these, he is Senior Advisor of Science, Technology and Innovation Policy in the Sultanate of Oman, member of two expert groups of the European Commission, Vice Chairman of division XI of the Royal Swedish Academy of Engineering Science (IVA) on Education and Research Policy, board member of the Swedish Programme on ICT in Developing Regions (SPIDER), and serves on the Steering Committee of the Global Forum. Andersson was previously deputy director of science technology and industry at the OECD, where he headed the technology part of the OECD Jobs Study and co-coordinated the OECD growth study. He has also been assistant under-secretary in the Ministry of Industry and Commerce in Sweden. Andersson graduated in 1983 in Economics at Stockholm School of Economics where he earned a PhD in 1989 and was appointed Associate Professor in 1993. He has been published widely on international economics and industrial organisation and has been a visiting fellow at Harvard University, Bank of Japan, Hitotsubashi University and the University of Sao Paulo.

Oihana Valmaseda Andia is an Assistant Professor of Marketing at the Basque Country University and an Assistant Researcher at the Institute for Advanced Social Studies, which belongs to the Span­ish National Research Council. Her research interests include new product and process development, industry-university collaboration for innovation and academic entrepreneurship. She has taken part in various R&D projects.

Glauco Arbix is Full Professor of the Department of Sociologyofthe University of Sao Paulo (USP). He is a member of (Brazilian) National Council of Science and Technology (CCT) and General Coordi­nator of the Observatory for Innovation of the Institute for Advanced Studies at USP. He is President of the (Brazilian) Institute of Applied Economic Research (IPEA, 2003-2006), General Coordinator of the

Center for Strategic Affairs of the Presidency (NAE, 2003-2006), a member of the Group of Advisers of the United Nations Development Programme (UNDP / UN, 2006 -2009) and Fulbright New Century Scholar (2009-2010). He is a Professor of the Department of Political Science, UNICAMP (1996-1997) and Funda^ao Getulio Vargas (FGV-SP, 1995).

Theodora Asimakou is a Senior Lecturer in Organization Studies at London Metropolitan Business School, UK. She has a PhD in Management from Manchester Business School. She has researched and consulted in a number of projects on management practices, in the areas of CSR, Organizational Knowledge, Learning, and Innovation, and Organizational Change for academic and business purposes in the UK and Greece. Her research interests lie in the area of organizational discourses, and organi­zational knowledge and innovation management; in particular how various and transforming concepts and practices affect the workplace.

Mario Otavio Batalha graduated in Chemical Engineering and MSc in Production Engineering from Universidade Federal de Santa Catarina (Brazil). He holds a Doctorate in Genie des Systemes Indus - triels - Institut National Polytechnique de Lorraine (France). He is Ad hoc consultant to the (Brazilian) National Council for Scientific and Technological Development (CNPq), FAPESP, FINEP, CAPES; a Member of the Technical Chamber of Foods - CTA of the (Brazilian) National Agency for Sanitary Vigilance; Associate Professor III at the Federal University of Sao Carlos; and Chief Editor of the Book Collection (2004-2009) of the Brazilian Production of Production Engineering.

Rachel Bocquet is Assistant Professor of Economics at the University of Savoy, France. Her field of research is centered on the determinants of innovation in small and medium-sized firms. She is also currently investigating the effects of cluster membership on the performance of SMEs. She has published several articles in books and international journals.

Sebastien Brion is Assistant Professor at the Institute of Management of the University of Savoy, France, where he mainly teaches the Management of Innovation and Information Systems. He is the Director of the Master Management and Information Technology. His research deals with the explana­tory factors of innovation process performance and with the organizational forms facilitating innovation.

Michael Brown is Professor of Corporate Reputation and Strategy at Birmingham City Business School and Head of the Centre for Corporate Reputation and Strategy He holds his PhD from York University. For almost 20 years he has headed the research into Britain’s Most Admired Companies (BMAC) survey, published annually in the Economist and Management Today, and the source of numerous academic journal articles. He has been published in British Journal of Management, Long Range Planning, The Service Industries Journal and Measuring Corporate Performance. He is also the co author along with Paul Turner of The Admirable Company in 2008. His industrial experience was gained in the United States.

Marfa Catalina Ramirez Cajiao holds a PhD in Management, Economics and Industrial Engineering from the Politecnico di Milano, a MSc in Industrial Engineering from the Universidad de los Andes, and a BSc in Industrial Engineering from the Pontificia Universidad Javeriana. At present, she works as an

Associate Professor at the School of Engineering at the Universidad de los Andes and is the President of Engineers without Borders in Colombia (ISF Colombia).

Helio Gomes de Carvalho, Dr., holds a Doctorate degree in Industrial Engineering from the Federal University of Santa Catarina (UFSC), Brazil. He is currently a professor at the Federal Technological University of Parana (UTFPR), Brazil, where he has advised over 25 graduate students of the Innova­tion and Technology Graduate Program. He is the lead researcher of the Innovation and Technology Management Group at UTFPR and his research includes Innovation, R&D and Project Management, Competitive intelligence and Strategic management.

Luiz Caseiro is a Graduate Student in Sociology at University of Sao Paulo (USP) and has a Bachelor degree in Social Sciences at the same institution. He has research experience in Sociology of Develop­ment, working mainly with the following themes: public policy, multinationals, innovation, emerging markets and socio-economic development. He is currently a researcher at the Observatory for Innovation and Competitiveness of the Institute of Advanced Studies at USP, Brazil.

Gregorio Martin de Castro, Dr., is Associate Professor at the Business Administration Department in Universidad Complutense de Madrid (Spain). He has several years of research experience at CIC Spanish Knowledge Society Research Centre, he holds an Expert Diploma in Intellectual Capital and Knowledge Management from IN SEAD (France), and he was a Post-Doctoral Research Fellow at Harvard University during 2004-2005. He is author and co-author of several papers concerning Resource-Based View, Intellectual Capital and Knowledge Management.

Jason G. Caudill holds a PhD in Instructional Technology as well as a BS in Business Administration and an MBA. He currently serves as an Assistant Professor of Business at Carson-Newman College in the state of Tennessee, USA. Dr. Caudill’s research interests include technology integration, technology management, and online education.

Steven Cavaleri has co-authored five books on systems thinking, knowledge management and or­ganizational learning. Steven is former editor of The Learning Organization Journal. He is also former president of The Knowledge Management Consortium International and co-founder of KMCI Press imprint of Elsevier Publishing. Dr. Cavaleri holds a PhD from Rensselaer Polytechnic Institute (USA). He was also a Visiting Scholar in the Learning Center at MIT’s Sloan School of Management. Steven has consulted for many well-known companies, such as IBM and Stanley Tools. He is professor of man­agement at Central Connecticut State University (USA). Steven is also a certified Systems Integrator by the Institute of Industrial Engineers.

Claudio Cruz Cazares is an Industrial Engineer who has studied the PhD in Business Economics at the Autonomous University of Barcelona (Spain). He is highly interested in the field of innovation management and firm performance. During the last years he has actively participated in national and international conferences such as ACEDE, ISPIM, EIASM. He has been also involved in several research projects financed by the Spanish Ministry of Education. He is also part of team of the department of Business Economics of the Autonomous University of Barcelona.

Javier Alejandro Carvajal Diaz holds a MSc degree in Engineering (Organisational Management) and Industrial Engineering with emphasis on education from the Universidad de los Andes, Colombia. At present, he works as a researcher and lecturer in Systemic Thinking in Organisations (Pensamiento Sistemico en las Organizaciones) at the Industrial Engineering Department of the Universidad de los Andes. His research areas involve innovation, sustainable development and education in engineering.

Friedrich Grosse Dunker is co-founder of the innovation consultancy Dark Horse GmbH, which is engaged in user-centered innovation and Design Thinking, and also gets involved as a coach in innova­tion and entrepreneurial projects. He graduated at Technische Universitat Munchen, Germany, and holds a degree in Business Administration and Engineering. He wrote his diploma thesis on “Sustainability Innovation Cube - A framework to evaluate sustainability-oriented innovations”. His research interests are innovations and innovation management in the field of sustainability and design-based innovations and business strategies. Friedrich obtained broad academic and practical experiences in Australia, Nor­way, Germany and South Africa.

Gustavo de Boer Endo is a graduate in Business Administration from University of Sao Paulo (USP), Brazil. Gustavo de Boer Endo is consultant at TerraForum and advises companies in knowledge management, maturity models, knowledge strategies and innovation network and clusters and strate­gies. Within innovation management projects, he structured innovation processes for large clients and modeled open innovation structures, partner evaluation and structuring of innovation environments.

Niels R. Faber is Researcher at the Department of Social Sciences of the Frisian Academy (KNAW), and Assistant Professor at the Faculty of Economics and Business of the University of Groningen. His research and publications concentrate on the topics of knowledge management, knowledge technology, decision-support systems, and social sustainability, especially within the domain of agriculture. In 1999, he received his MSc in computer science at the University of Twente. His MSc in Industrial Engineering and Management Science was completed in 2002. In 2006, he received his PhD for his thesis “Knowl­edge in Sustainable Behavior”.

Pilar Fernandez Ferrin is an Assistant Professor of Marketing at the University of Pais Vasco. She has a PhD in BusinessAdministration from the University of Santiago de Compostela (Spain). She teaches and carries out research in the fields of new product development, sales management and consumer behavior. Her work has been published in Journal of Product Innovation Management, Technovation, Industrial Marketing Management, European Journal ofMarketing, Creativity and Innovation Manage­ment, Psychology & Marketing, Revista espanola de Investigacion en Marketig Esic, Revista Europea de Direccion y Economia de la Empresa and Cuadernos de gestion.

Diana A. Filipescu holds a PhD in Business Economics from theAutonomous University ofBarcelona (Spain). Her main research interests are in firms’ technological innovation and internationalization, R&D strategies, and family business. She has presented various studies in important national and international conferences such as ACEDE, McGill International Entrepreneurship, EIBA, EIASM, and AOM. She is also a Professor of International Business and International Marketing Strategies at the Foundation of the Autonomous University of Barcelona.

Jonas Gabrielsson is Associate Professor in Business Administration at the Centre for Innovation, Research and Competence in the Learning Economy (CIRCLE), at Lund University (Sweden). His teaching and research is primarily focused on issues related to entrepreneurship and innovation. He has also a general research interest in corporate governance, primarily related to companies operating in entrepreneurial contexts.

Simone Galina is an Assistant Professor of Innovation and Operations Management at the School of Economics, Business and Accountancy of Ribeirao Preto at University of Sao Paulo, Brazil. She has a PhD in Engineering from Polytechnic School of University of Sao Paulo. She is teacher and advisor of Master and Doctorate students at the Graduate Program in Management of Organizations (PPGAO). She leads the Group of Studies on Innovation and Internationalisation of Companies and her main areas of expertise are innovation management, R&D internationalization and globalization of operations.

Jorge Cruz Gonzalez is PhD Candidate in Business Administration at the Business Administration Department in Universidad Complutense de Madrid (Spain) and member of the Strategy, Knowledge and Innovation Research Group (ECI) of this university. Additionally, he is scholarship holder of the Spanish Ministry of Science and Innovation (University Professorship Formation National Plan). His main research lines are about Knowledge Management and Dynamic Capabilities.

Jose A. Varela Gonzalez is a Professor of Marketing at the University of Santiago de Compostela (Spain). He has a PhD in Business Administration from the University of Santiago de Compostela. His research interests include sales management, new product/new service development and launching, ser­vices marketing and marketing orientation. His work has been published in Journal of Organizational Behavior, Marketing Intelligence & Planning, Technovation, Journal of Product Innovation Manage­ment, The Service Industries Journal, Creativity and Innovation Management, Revista espanola de Investigacion en Marketig Esic, Revista Europea de Direccion y Economia de la Empresa, Informacion Comercial Espanola and Cuadernos de gestion.

Sergio Ronaldo Granemann graduated in Civil Engineering from the University of Santa Catarina. He earned MSc in Production Engineering from Federal University of Santa Catarina, MA in Econom­ics from the Universite d’Aix Marseille II and PhD in Economics from Universite D’Aix Marseille II (France). He is currently a member of the committee of experts from the Ministry of Education, Adjunct Professor at the University of Brasilia and reviewer of Gestao&Produgao Journal.

Jerald Hage is the Director of the Center for Innovation at the University of Maryland. He is a graduate of Columbia University, he is a former chair of the Department of Sociology at the University of Maryland. He has been a visiting professor at four universities and the winner of three international fellowships. In addition, he is the author of 16 books, over 100 papers and chapters, and has a book forthcoming from Stanford University Press on the need for a new policy model based on innovation.

Erik G. Hansen is a senior researcher at the Centre for Sustainability Management (CSM) at Leuphana University Luneburg, Germany. Prior to this appointment he was a Postdoc researcher at Friedrich - Alexander-University Erlangen-Nuremberg, Germany and a visiting researcher at Cranfield University,

Doughty Centre for Corporate Responsibility in the UK. His research interests are innovation, strategy, and governance in the context of corporate responsibility and sustainability. Erik teaches business classes at undergraduate, graduate and executive level. He wrote his doctoral thesis on “Responsible Leader­ship Systems” at Technische Universitat Munchen, Germany. He has also gained broad experience in industry jobs and academic exchanges in Brazil, China, Germany, and Thailand.

Ariane Hin^a (MSc, PMP) is the coordinator of the Industrial Development Observatory under the Industry Federation of Parana (FIEP), in Brazil. She’s holds a bachelor degree in Economics from the Federal University of Parana (UFPR). She obtained her master’s degree in Technology from the Federal Technological University of Parana (UTFPR) where she is currently a doctoral candidate. She is also a researcher at the Innovation and Technology Management Group at UTFPR.

Gretchen Jordan is a Principal Member of Technical Staff with Sandia National Laboratories in the USA. She works with the Sandia Science and Engineering Strategic Management Unit and the US Department of Energy on evaluation and performance measurement and innovative methods of assessing the effectiveness of research organizations. She is Co-Editor of Research Evaluation.

Rene J. Jorna is head of the Social Sciences Department of the Frisian Academy (KNAW) and full Professor in Knowledge Management and Cognition at the faculties of Economics and Business and Behavioural Sciences of the University of Groningen. He studied Analytic Philosophy and Logic (Master in 1981) and Experimental Psychology (Master in 1982) and had his PhD in 1989 in Cognitive Science on knowledge representation. His research and publications refer to cognition, semiotics, knowl­edge management, sustainability and knowledge technology. In 1994, he published Semiotic Aspects of Artificial Intelligence (de Gruyter). From 1990 until 1995 he was manager of a research project on planning (DISKUS), resulting in commercial software and five PhD’s. From 2001 until 2004, he was program manager of the NIDO project on Sustainable Innovation. In 2006 he published the book Plan­ning in Intelligent Systems (Wiley, New York) and also in 2006 Sustainable Innovation (Greenleaf). He published over 150 journal articles and book chapters. He supervises 10 PhD projects on sustainable innovation, planning, cognition and social simulation.

Yuya Kajikawa is a Project Lecturer at the School of Engineering at The University of Tokyo (Ja­pan). He received his PhD degree in Chemical System Engineering from The University of Tokyo in 2004. He also received his BS and MS degrees from the same university in 1999 and 2001, respectively. His research interests include the structuring of engineering knowledge, technology and innovation management, and innovation policy. He has a number of publications in peer-reviewed journals and conference proceedings, which cover a variety of disciplines including engineering, information science, environmental science, and management science.

Jose Carlos Korelo (MSc) is a PhD student in the Business Administration Program, concentrating on Marketing and Consumer Behavior at School of Management of Federal University of Parana, Brazil. He holds a Master in Business Administration (concentration in Marketing and Consumer Behavior) from Federal University of Parana, Brazil, 2009. He is interested in consumer’s innovation adoption behavior and consumer behavior.

Valentina Lazzarotti isAssistant Professor at the Institute ofTechnology of Universita Carlo Cattaneo

- LIUC (Italy). She teaches Business Economics and Organization and Management Control Systems at LIUC. She holds a PhD in Management Engineering from Politecnico of Milan and a Master Degree in Business Administration from Bocconi University. Her research interest concerns R&D performance measurement and accounting for innovative activities. She has published papers in international journals such as International Journal of Innovation Management and Project Management Journal.

Enrique Leff, Mexican born, is a pioneer and one of the main authors on environmentalism, rec­ognized internationally and particularly in Latin America. He got his BA in Chemical Engineering at UNAM in Mexico City and a Doctorat de Troisieme cycle in Economic Development in Paris I-Sorbonne University in France. He works in the fields of Environmental Philosophy, Epistemology and Sociology, Ecological Economics, Political Ecology and Environmental Education. For over 22 years, Enrique Leff was Coordinator of the Environmental Training Network for Latin America and the Caribbean and then Coordinator of the Mexico Office of the United Nations Environment Programme, until May 2008. He is presently full-time researcher at the Institute of Social Research and Professor at the Faculty of Political and Social Sciences at the National Autonomous University of Mexico. He has published extensively in the field of environment and sustainability and is regularly invited as keynote speaker, lecturer and professor to universities throughout Latin America and Spain.

Suzana Monteiro Leonardi is consultant at TerraForum and a specialist in innovation and knowledge management helping companies to implement, manage and improve their innovation processes. She is Professor, with a Master’s Degree in Business Administration, she is working hard to get her doctorate degree in Education at UNICAMP, Brazil.

Jose Emilio Navas Lopez, Dr., is Professor at the BusinessAdministration Department in Universidad Complutense de Madrid (Spain) and Chairman ofthe Strategy, Knowledge and Innovation Research Group (ECI) of this university. He is author and co-author of several books and papers concerning Technology Management, Strategy and Knowledge Management. He has held the first Knowledge Management Chair in Spain at I. U. Euroforum Escorial.

Raffaella Manzini is Associate Professor at the Institute of Technology of Universita Carlo Cattaneo

- LIUC (Italy). She teaches Business Economics and Organization and Technology Strategy at LIUC and Politecnico di Milano. Her research interests concern R&D and innovation management, technology strategy and organization and technological collaborations. She has published more than 40 papers in leading international journals such as R&D Management Journal, Long Range Planning, International Journal ofTechnology Management, and International Journal of Operations & ProductionManagement.

Leonardo J. Melo is an MSc student at the Institute of Economics, Federal University of Rio de Janeiro (IE/UFRJ) and research assistant at the (Brazilian) National Institute of Science and Technol­ogy Policy, Strategy and Development (INCT / PPED). Melo has a Bachelor’s Degree in Business Ad­ministration (focused on Entrepreneurship and Management and Evaluation of Public Policy) from the Catholic University of Rio de Janeiro (PUC-Rio). He works in the field of project management related to innovation and interaction between universities, government and society. Melo researches in the fol­lowing areas: public policy, sustainability and the knowledge economy.

Jonathon Mote is an Assistant Professor of Management at Southern Illinois University in Carbon - dale (USA). His research interests are primarily focused on the interrelationship between organizational environments and the networks of science and innovation. His articles have appeared in The Journal of Engineering and Technology Management, R&D Management, and Research Evaluation, among others.

Caroline Mothe is full Professor of Strategic Management at the University of Savoy, where she mainly teaches strategy and innovation management. Interested in interfirm cooperation and in innova­tive organizations, she actually coordinates several research projects on intra and inter-organizational innovation processes. She has published many articles related to these fields in international journals.

Helen E. Muga, PhD, is an Assistant Professor in Civil Engineering at the University of Mount Union, Alliance, Ohio (USA). She worked as a postdoctoral researcher in the Civil & Environmental Engineering department at the University of South Florida, Tampa, Florida. She received a PhD in En­vironmental Engineering from Michigan Technological University, Michigan, USA, a Masters degree in Chemical Engineering from Curtin University of Technology, Australia, and a Bachelors degree in Chemistry from the University of Papua New Guinea. Her research interests include sustainability, life cycle engineering, green engineering, diffusion and adoption of green technology, and international development work.

Hiroko Nakamura is a Project Researcher at the Centre for Aviation Innovation Research at The University of Tokyo (Japan). She previously worked for Nissan Motor Co. Ltd., as a product planner, making the efforts of engineers attractive to the market. She received her MS degree in Environmental and Ocean Engineering from the University of Tokyo in 2006 and a Special Master’s degree in Indus­trial System Engineering from the Ecole Centrale Paris in 2004. She also received her BS degree from The University of Tokyo in 2003. Her research interests include transition management of innovation.

Christina Oberg is an Assistant Professor in marketing at Lund University. She received her PhD from Linkoping University. She has an industry background and has previously worked in such posi­tions as financial manager and head accountant. Today, she is an authorized accountant. Her research interests are mergers and acquisitions, innovation management and business relationships. She has previously published in journals such as Journal of Business Research, Construction Management and Economics, International Journal of Innovation Management, and Industrial Marketing Management. In addition, Christina has had articles accepted for publication in European Journal of Marketing and The Service Industries Journal.

Luisa Pellegrini, PhD, is Associate Professor of Management Engineering at the faculty of Engi­neering, University of Pisa (Italy) where she teaches Innovation Management and Business Economics and Organisation. She is actively involved in national and international research projects on Knowledge Management and Continuous Innovation. She is member of the Continuous Innovation Network (CINet) and author of numerous international publications.

Jose Tiberio Hernandez Penaloza has a PhD in Informatics from l’Ecole Nationale Superieure de Techniques Avancees, and a MSc in Computing and Systems Engineering from the Universidad de

los Andes. He is a former Dean and Vice-Dean of the School of Engineering at the Universidad de los Andes and currently works as an associate professor and head of the Visual Computing R&D Team in the School of Engineering at the Universidad de los Andes, in Colombia.

Diamanto Politis is Assistant Professor in Entrepreneurship at School of Business and Engineer­ing of Halmstad University, Sweden. She is member of KEEN and CIEL at Halmstad University. Her research interests include entrepreneurial learning, academic entrepreneurship and the value-adding role of business angels in new firms.

Andrew Pollard joined the University of Wolverhampton (UK) in 2002 and was appointed Indus­trial Professor in 2003 with the responsibility to set up and run the ‘Caparo Innovation Centre (CIC)’, a joint collaboration between Caparo plc and the University of Wolverhampton. The CIC team work with inventors to help them commercialize their ideas, earning a royalty on products launched this way. Prof Pollard also works on a consultancy basis for small and large companies, addressing issues in the area of innovation, new product introduction and internationalisation. He has been appointed a Director of Unibyte ltd, a spin-out company from the University, and also sits on the Caparo Engineering Board responsible for strategic development.

Anne Berthinier Poncet is a PhD candidate in Management at the IREGE (Institute of Research in Economics and Management) and teacher at the University of Savoy, France. She’s studying the influence of regional cluster governance on firm’s innovative performance, in particular in technopoles and competitiveness clusters. Her topics of interests cover also innovation in services, and specifically innovation of KIBS.

Paulo Henrique Muller Prado, PhD, is Adjunct Professor of Marketing at the School of Manage­ment, Federal University of Parana, Brazil. He holds a PhD in Marketing, from FGV - Getulio Vargas Foundation, Brazil, 2004; a MSc in Business Administration, (Concentration in Marketing and Consumer Behavior), from Federal University of Parana, Brazil, 1995; and a BSc in Electrical Engineering, from UNICAMP, Brazil. His research interests include: Satisfaction Models, Relationship Quality and Loy­alty, Cognitive Structures and Innovation adoption, Consumer-Brand Relationship, B2B Relationship, Marketing Metrics.

David L. Rainey is an internationally-known author, educator, and business consultant. He is a leading authority on sustainable development, strategic leadership, strategic management, strategic in­novation, product development, and energy management. He is a strategist and pragmatist developing innovative solutions to the challenges in today’s turbulent business environment. Dr. Rainey has over 35 years of experience and leadership in industry and academia. He is a Professor of Management in the Lally School of Management and Technology at Rensselaer Polytechnic Institute. Dr. Rainey is a Visiting Professor at the Technical University of Munich and an Associate of “the Center for the Study of Corporate Sustainability” in Buenos Aires, Argentina. Dr. Rainey is the author of Product Innovation: Leading Change through Integrated Product Development (2005), Sustainable Business Development: Inventing the Future through Strategy, Innovation and Leadership (2006) and Enterprise-wide Strategic Management: Achieving Sustainable Success through Leadership, Strategies and Value Creation (2010).

The books are published by Cambridge University Press. His next books are Full-Spectrum Strategic Leadership: Achieving Sustainable Success through Solutions, Systems and Relationships and Corporate Strategic Management: Achieving Sustainable Success through Visionary Leadership and Strategic In­novation. Dr. Rainey earned a BS in Mechanical Engineering, a MBA, and Master of Science degrees in Engineering Science and Business Management. He earned a PhD from Rensselaer Polytechnic Institute.

Caspar van Rijnbach is Dutch from origin with a Masters degree in Economics and a Masters degree in Political Science. He is a specialist in Innovation Management, partner at TerraForum Consulting in Brazil, Professor at the Brazilian Business School in 2010 and was Professor of the discipline “Innova­tion Management” in the educational course “Knowledge Management in Pratice” - USP - FIA 2006 (one of Brazil’s major universities). He led many in-company courses on innovation and knowledge management. Co-author of “Innovation: Breaking Paradigms” and “Management 2.0’’ - in which he wrote the chapter “Innovation 2.0” (both books in Portuguese). Caspar has given advice about innova­tion and knowledge management to large Brazilian companies and multinationals, such as Vale, Sadia, CPFL, Unilever, Syngenta, Citibank and Mahle.

Felipe Fontes Rodrigues, MSc, is a Professor of Operations Research at the Department of Applied and General Management at the Federal University of Parana (UFPR), Brazil. He was granted a research fellowship at the Industrial Development Observatory at the Industry Federation of Parana (FIEP), and he is a researcher with the Technology Prospective and Regional Technology Development group at the Federal Technology University of Parana (UTFPR).

Renata Lebre La Rovere is Associate Professor at the Institute of Economics of Federal University of Rio de Janeiro (IE/UFRJ) since 1993, and researcher at the (Brazilian) National Institute of Science and Technology Policy, Strategy and Development (INCT / PPED) since 2009. She holds a PhD in Economic Sciences from Universite Paris 7, France, 1990. She was a Visiting Professor at the Manage­ment of Information Sciences Department, University of Arizona, between 1991 and 1992; and took a Post-Doctoral research in Innovation Policies for small enterprises at the Management of Informa­tion Sciences Department at Rostock University, Germany, between 1995 and 1996. Her main areas of research are: innovation policies for small enterprises, Information Technologies and development, entrepreneurship and local development.

Pedro Lopez Saez, Dr., is Associate Professor at the Business Administration Department in Univer­sidad Complutense de Madrid (Spain) and member ofthe Strategy, Knowledge and Innovation Research Group (ECI) of this university. Additionally, he has several years of research experience at CIC Spanish Knowledge Society Research Centre and has been Post-Doctoral Research Fellow at Harvard University during 2004-2005. He is author and co-author of several books and articles concerning Resource-Based View, Intellectual Capital and Knowledge Management.

Javier Amores Salvado is Assistant Professor at the Business Administration Department in Uni­versidad Complutense de Madrid (Spain). He holds the Advanced Studies Diploma from Universidad Complutense de Madrid. His main research lines are Innovation, Environmental Innovation and Sus­tainable Development.

Daniela Tatiane dos Santos graduated in Economics from the Universidade Estadual Paulista Julio de Mesquita Filho (2005). She holds a Masters in Production Engineering from Universidade Federal de Sao Carlos (2007). Currently she is a PhD student in Industrial Engineering (UFSCar) and has experi­ence in Industrial Economics and Technology Management and Innovation.

Horst-Hendrik Scholz received his MSc degree in Engineering Management at The University of Birmingham (UK) after the completion of a BEng degree in Industrial Engineering at the Leuphana Universitaet Lueneburg (Germany). After finishing A-level at the Gymnasium Suederelbe, he worked part-time besides studying on projects like: upgrading an ERP - Systems and implementation of an avia­tion standard (EN9100) in a manufacturing enterprise. To gain work experience abroad he worked for 9 month in several Canadian and American SMEs in Project - and Customer Relationship Management. To apply academic knowledge in financing he worked as a financial adviser; assisting the management of a SME company in the aviation industry.

Laila Del Bem Seleme, MSc, holds a Bachelor degree in Service Management from Mogi das Cru­zes University (UMC) and a Master’s degree in Strategic Management from the Federal University of Parana (UFPR), Brazil. She is a Technical Researcher with the Industrial Development Observatory at the Industry Federation of Parana (FIEP), and a researcher with the Technology Prospective and Regional Technology Development group at the Federal Technology University of Parana (UTFPR).

Danielle Mantovani Lucena da Silva, MSc, is a PhD student in the Business Administration Program, concentrating on Marketing and Consumer Behavior at School of Management of Federal University of Parana, Brazil. She holds a Masters in Business Administration (concentration in Marketing and Con­sumer Behavior), from Federal University of Parana, Brazil, 2006. Her research interests concentrate on the analysis of the psychological and cognitive aspects regarding consumer’s decision making process.

Gavin Smeilus is a Senior Consultant in Product Innovation at the University of Wolverhampton (UK). He is currently enrolled on the University’s Doctoral programme undertaking research into the Integration of Independent Inventors in Open Innovation. Gavin has undertaken new product introduction related consultancy projects on behalf of numerous businesses from sole traders through to multinational corporations.

Marilia de Souza, PhD, is the Manager ofthe Industrial Development Observatory under the Industry Federation of Parana (FIEP), Brazil. Prior to her managerial career she obtained her Doctorate degree in Mechanical Engineering Sciences at the Technology University of Compiegne (UTC), France. She is a Guest Senior Researcher for the Technology Prospective and Regional Technology Development group at the Federal Technology University of Parana (UTFPR).

Shinji Suzuki is a Professor at the Department of Aeronautics and Astronautics and Head of the Center for Aviation Innovation Research at The University of Tokyo (Japan). He received his PhD degree in Engineering from The University of Tokyo in 1986, after his research career at Toyota’s Central R&D Labs, Inc., in Japan. He received his BS and MS degrees from the same university. His main research interests are in the design and control aspects of air safety and unmanned aerial vehicles. Shinji Su-

zuki is currently Vice - President of JSASS, the Board Director of JSME, and an Executive Committee Member of ICAS.

Ken D. Thomas completed his PhD in Civil & Environmental Engineering from the University of South Florida, Tampa, FL, and BSc in Chemical and Process Engineering & MSc in Environmental Engineering from the University of the West Indies, St. Augustine, Trinidad. During the latter stage of the MSc he worked for the state agency of Environmental Management Authority of Trinidad and Tobago in the capacity of Environmental Protection Officer up until commencing PhD studies at the University of South Florida, Tampa, Florida. Ken is currently a Postdoctoral Fellow of The University Honors College, Auburn University, Auburn, AL where he is engaged in teaching sustainability courses and undertaking research on sustainable development.

Paul Turner is Professor of Management Practice at Ashcroft International Business School, Cam­bridge; a Non Executive Director of Blessing White and a Non Executive Director on the European Advisory Board of OPI. He was formerly President of Europe, Middle East and Africa, Employee Care for the Convergys Corporation, Group HR Business Director for Lloyds TSB, Vice President of the CIPD, a Director of BT and Executive in Residence at Nottingham Business School. He holds his PhD from the University of Sheffield. He is the author of HR Forecasting and Planning (2002), Organizational Communication (2003) and co author of Talent (2007). He is also the co author along with Michael Brown of The Admirable Company published in 2008.

Miriam Delgado Verde, Dr., is Assistant Professor at the Business Administration Department in Universidad Complutense de Madrid (Spain) and member of the Strategy, Knowledge and Innovation Research Group (ECI) of this university. Additionally, she has been Post-Doctoral Research Fellow at MIoIR-The University of Manchester during 2009 and University of Edinburgh Business School dur­ing 2010. She is author and co-author of several books and articles concerning Resource-Based View, Intellectual Capital and Technological Innovation.

Eric Viardot is Permanent Professor of Marketing and Strategy at EADA Business School in Barce­lona. He has a Doctorate in Management. He is a graduate of the HEC Business School, Paris, and the Institute of Political Sciences, Paris. He has published various books and articles on strategic manage­ment and marketing with a strong focus on Innovation and Technology Management. He is currently the co-editor of the International Journal of Technology Marketing. He is an active consultant and trainer and has worked with several major multinational corporations, notably with various innovation-driven technology firms.

Belen Bande Vilela is an Assistant Professor of Marketing at the University of Santiago de Com­postela (Spain). She received her PhD in Business Administration from the University of Santiago de Compostela. Her research interests include sales management, consumer behavior and new product development. Her work on these topics has been published in a variety of journals, such as Journal of Organizational Behavior, Journal of Product Innovation Management, Technovation, Industrial Mar­keting Management, European Journal of Marketing, Creativity and Innovation Management, Revista espanola de Investigacion en Marketig Esic, Revista Europea de Direccion y Economia de la Empresa and Cuadernos de gestion.

The focus is on the global business envi­ronment and market spaces. Market spaces

The themes of technological innovation, entrepreneurship, and organizing

The Roles of Cognitive Machines in Customer — Centric Organizations: Towards Innovations in Computational Organizational Management Networks

Farley Simon Nobre Federal University of Parana, Brazil ABSTRACT This chapter proposes innovative features of future industrial organizations in order to provide them with the capabilities to manage high levels …

Tools That Drive Innovation: The Role of Information Systems in Innovative Organizations

Jason G. Caudill Carson-Newman College, USA ABSTRACT The purpose of this chapter is to examine computer technology as a tool to support innovation and innovative processes. The primary problem that …

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